Gaming at 93 Jili is meant to be fun, exciting, and entertaining — nothing more. We take our duty of care seriously and provide every Filipino player with the tools and information needed to stay in control.
At 93 Jili, we believe that responsible gaming is not just a legal requirement — it is a genuine commitment to the well-being of every player in our community, from Manila to Cebu, Davao to Quezon City. The vast majority of our players enjoy slots, Tongits Go, bingo, and live dealer games purely for entertainment, and that is exactly how it should be.
But we also know that for some people, gambling can stop being fun and start becoming a problem. That is why 93 Jili has built a comprehensive set of responsible gaming tools directly into the platform — tools that are free, easy to use, and available to every registered player at any time. We also work within the PAGCOR regulatory framework to ensure that our practices meet the highest standards of player protection in the Philippines.
This page explains everything you need to know about responsible gaming at 93 Jili: the tools available to you, the warning signs to watch out for, and where to get help if you or someone you know needs it.
Important Reminder: Gambling should never be used as a way to earn money, solve financial problems, or cope with stress and emotional difficulties. If you find yourself gambling for these reasons, please use our self-exclusion tools or contact our support team immediately.
Six powerful tools built into your 93 Jili account — free, instant, and always available.
Set a daily, weekly, or monthly cap on how much you can deposit into your 93 Jili account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be increased after a 7-day cooling period.
Define the maximum amount you are comfortable losing within a set time period. When your loss limit is reached, your account is automatically restricted from further real-money play until the period resets. A practical tool for keeping your gaming budget in check.
Set a reminder to notify you when you have been playing for a specified duration — 30 minutes, 1 hour, 2 hours, or a custom interval. A simple nudge to take a break, step away, and come back refreshed. Healthy play sessions make for a better experience.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, 30 days, or a custom duration. During this time, you cannot log in or place bets. The cooling-off period activates immediately and cannot be cancelled once set. Your account and balance are preserved.
If you feel that gambling is becoming a serious problem, you can permanently self-exclude from the 93 Jili platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of six (6) months. This is the strongest player protection tool we offer.
Enable periodic reality check notifications that display your current session duration and net win/loss position. These pop-ups appear at intervals you choose and require you to actively confirm you wish to continue playing — keeping you informed and in control at all times.
All responsible gaming tools are accessible directly from your account settings dashboard. To activate any tool, log in to your 93 Jili account and navigate to Account → Responsible Gaming. Our 24/7 support team can also activate any tool on your behalf — contact us at [email protected].
Problem gambling can affect anyone, regardless of age, income, or background. The earlier it is recognized, the easier it is to address. Watch out for these warning signs in yourself or someone you care about:
Spending more money on gambling than you can afford to lose, or borrowing money to fund gambling sessions.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Gambling to escape stress, anxiety, depression, loneliness, or other emotional difficulties.
Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Neglecting work, school, family responsibilities, or personal health because of gambling.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Repeatedly making unsuccessful attempts to control, cut back, or stop gambling.
Gambling with increasing amounts of money to achieve the same level of excitement.
Most 93 Jili players enjoy gaming as a fun pastime without any issues. Here are the habits that keep gaming healthy and enjoyable:
A good rule of thumb: if gaming stops being fun, it is time to stop. 93 Jili is here for entertainment. The moment it feels like an obligation or a source of stress, please use our responsible gaming tools or reach out to our support team.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek support.
Have you ever gambled with money that was meant for essential expenses like food, rent, or bills?
Have you ever felt the need to gamble with larger and larger amounts of money to feel the same level of excitement?
Have you ever tried to win back money you lost by gambling more — also known as "chasing losses"?
Have you ever lied to a family member, friend, or employer about how much time or money you spend gambling?
Has gambling ever caused serious problems in your relationships, work, studies, or financial situation?
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Do you find yourself thinking about gambling frequently — planning your next session or reliving past wins and losses?
Have you ever borrowed money or sold personal belongings to fund your gambling?
If you answered "yes" to two or more of the questions above, please consider activating a cooling-off period or self-exclusion on your 93 Jili account. You can also reach out to our support team at [email protected] for confidential assistance. Remember: seeking help is a sign of strength, not weakness.
Responsible gaming is not just a page on our website — it is embedded into how 93 Jili operates every single day. Here is what we do on our end to protect every player in our community:
Strict Age Verification. Every new 93 Jili account goes through a mandatory age verification process. We require government-issued Philippine ID documents to confirm that all players are 21 years of age or older before they can deposit or play for real money. Accounts that cannot be verified are suspended immediately.
Proactive Monitoring. Our responsible gaming team monitors player activity for patterns that may indicate problem gambling — such as sudden increases in deposit frequency, extended session durations, or repeated loss-chasing behavior. When these patterns are detected, we proactively reach out to the player to offer support and information about our responsible gaming tools.
Staff Training. All 93 Jili customer support staff receive regular training on responsible gaming best practices, problem gambling identification, and how to sensitively handle player welfare concerns. Our team is equipped to assist players in activating any responsible gaming tool at any time.
No Predatory Promotions. 93 Jili does not target players who have activated responsible gaming tools with bonus offers or promotional incentives designed to encourage them to resume play. Players who are on a cooling-off period or self-exclusion are excluded from all marketing communications.
PAGCOR Regulatory Compliance. 93 Jili operates within the PAGCOR regulatory framework and adheres to all player protection requirements mandated by Philippine gaming regulations. We cooperate fully with PAGCOR on responsible gaming initiatives and reporting obligations.
If you or someone you know is struggling with problem gambling, please do not hesitate to reach out. Help is available, and recovery is possible. The following resources are available to Filipino players:
PAGCOR operates a dedicated player protection and responsible gaming program for Filipino players. Contact PAGCOR directly through their official channels for guidance and referrals to counseling services.
The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions. Filipino players in Metro Manila and nearby provinces can access in-person and remote support services.
Gamblers Anonymous runs peer support groups across the Philippines, including chapters in Manila, Cebu, and Davao. Meetings are free, confidential, and open to anyone affected by problem gambling — players and their families alike.
Our support team is available 24/7 to help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your concerns. All conversations are handled with complete confidentiality.
Email: [email protected]
Gaming is at its best when it is fun, controlled, and within your means. Log in to your 93 Jili account today to set up your responsible gaming tools — or explore everything our platform has to offer.
Gambling is addictive. Know when to stop. | 21+ only | PAGCOR regulated | Play responsibly