Privacy Policy

1 Introduction

93 Jili Casino ("93 Jili," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the 93 Jili website, mobile application, and all associated services (collectively, the "Platform").

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). It is also consistent with the requirements of the PAGCOR regulatory framework under which 93 Jili operates.

By registering an account, making a deposit, or otherwise using the 93 Jili Platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request account closure.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which together form the complete agreement governing your use of the 93 Jili Platform.

2 Personal Data We Collect

93 Jili collects personal data from you in several ways: directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number and email address
• Username and encrypted password
• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card) submitted during KYC verification
• Proof of address documents where requested

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, Maya account reference, bank account details)
• Account balance history
• Bonus and promotion redemption records

2.3 Gaming & Activity Data

• Game history, bet amounts, and outcomes
• Session duration and frequency of play
• Responsible gaming tool settings (deposit limits, self-exclusion status)
• Bonus wagering progress

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Unique device identifiers
• Log files and access timestamps

2.5 Communications Data

• Records of your communications with our customer support team
• Feedback, complaints, and dispute correspondence
• Email and SMS communication preferences

3 How We Use Your Personal Data

93 Jili uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your data and the corresponding legal basis for each:

93 Jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 93 Jili processes your personal data on the following legal bases:

• Contract Performance: Processing is necessary to fulfill our obligations to you under the Terms & Conditions, including account management, game provision, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR reporting requirements, and tax regulations.
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending you promotional emails or SMS messages — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time by updating your communication preferences in your account settings or by contacting our support team.

5 Data Sharing & Disclosure

93 Jili does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Privacy Policy:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, Philippine banks), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory and Law Enforcement Authorities

93 Jili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 93 Jili's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Privacy Policy.

5.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw your consent at any time by contacting our support team.

6 Cookies & Tracking Technologies

93 Jili uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit our website. We use the following categories of cookies:

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies in popular Philippine mobile browsers, refer to the help documentation of your browser or device.

7 Data Security

93 Jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 93 Jili Platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including passwords and financial information, is stored in encrypted form using strong cryptographic algorithms.
• Access Controls: Access to personal data is restricted to authorized 93 Jili personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: 93 Jili supports and encourages the use of two-factor authentication (2FA) for all player accounts to provide an additional layer of security.
• Regular Security Audits: The Platform undergoes regular security assessments and penetration testing by independent third-party security specialists.
• Incident Response: In the event of a personal data breach, 93 Jili will notify affected players and the National Privacy Commission within the timeframes required by the Data Privacy Act of 2012.

8 Data Retention

93 Jili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulations and PAGCOR requirements.
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act and tax regulations.
• Gaming Activity Data: Retained for three (3) years from the date of each gaming session, or longer where required for dispute resolution or regulatory purposes.
• Communications Data: Retained for two (2) years from the date of each communication, or longer where relevant to an ongoing dispute or investigation.
• Technical and Device Data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

9 Your Data Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by 93 Jili. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 13.

93 Jili will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. We may need to verify your identity before processing your request.

10 Children's Privacy

The 93 Jili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account on the 93 Jili Platform, please contact us immediately at [email protected] so that we can take appropriate action.

11 International Data Transfers

93 Jili primarily stores and processes your personal data within the Republic of the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud hosting providers or technology partners whose servers are located abroad.

Where such international transfers occur, 93 Jili ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries that have been recognized as providing an adequate level of data protection.
• Entering into data processing agreements with international service providers that incorporate standard contractual clauses approved by the National Privacy Commission.
• Conducting transfer impact assessments where required to ensure that your data rights are not undermined by the laws of the destination country.

By using the 93 Jili Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

12 Updates to This Privacy Policy

93 Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

Where we make material changes to this Privacy Policy — that is, changes that significantly affect your rights or the way we process your personal data — we will notify you by email to the address registered on your account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the 93 Jili Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you should discontinue use of the Platform and contact us to request account closure and deletion of your personal data.

We recommend that you review this Privacy Policy periodically to stay informed about how 93 Jili protects your personal information.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 93 Jili, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy.

If you are not satisfied with our response to your data rights request or privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For questions about responsible gaming, self-exclusion, or player protection tools, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.